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  • Email

    —    How to log in CoChat email    —

    CoChat Email function works for both Exchange users and Office365 users. After the first entry to My Mail, Office 365 users need to be authorized to log in using ITCode and password, and Exchange users can use it immediately without logging in

  • —    How to manage the email settings    —

    CoChat email entrance:

    Click "Email" on Work page

    Email settings:

    In the upper right corner of the email list page, you can find the setting button:

    - Automatic replies

    - Signature(Affects only CoChat)

    - Table display format

    Download to local device option:

    You can now download the body and attachments of emails to your local device by adjusting the settings

    You no longer have to wait for each email to load before you can read it. Even if you have no access to internet, you can still view the email body and attachments that have already been downloaded

  • —    How to do quick operations    —

    Filter read/unread emails:

    The first button in the top right corner of the email list page

    Switch email folder:

    Click on the folder that you want to view from the drop-down menu

    Left slide one email for more operations:

    You can operate this email:

    - Flag

    - Delete

    - More

    Synchronize user-defined folders in Outlook:

    CoChat syncs all your important and user-defined folders in Outlook

  • —    How to operate a batch of emails    —

    Batch operation:

    Click the button in the lower left corner of the email list page to enter the batch mode

    Batch operation of flagging emails:

    After selecting multiple emails, you can flag them at one time

    Batch operation of moving emails:

    After selecting multiple emails, you can move them to other folders at one time

  • —    How to trigger IM in email    —

    Trigger IM in email:

    Click the IM button on the email details page to create a group chat based on this email Group chat members will automatically include email receivers or CCs You can quickly view this email in this group chat so that everyone can discuss it on this email subject

  • —    How to search emails    —

    Search emails:

    Click the "Search" in the top of the email list page, you can search for emails. You can enter different types of keywords in the search box: subject, sender, recipient and all. In addition, CoChat will save your past search history

  • —    How to setting Focused/Others Email    —

    Click on the gear icon in the upper right corner to go to the mail settings page to set whether to turn on the focused inbox function.